DALLAS CHRYSLER DODGE JEEP is part of fast growing Group 1 Automotive, a leader in the retail automotive industry. We are looking to add a qualified INTERNET CUSTOMER SERVICE REPRESENTATIVE to our team.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities:
•Provides customer service in support of auto parts sales
•Processes auto parts orders
•Performs various data entry functions
•Replies to customer inquiries via email and telephone
•Builds business relationships with customers ensuring their satisfaction
•Demonstrates behaviors consistent with the company’s vision, mission and values in all interactions with customers, co-workers and suppliers.
Qualifications:
•One or more years of previous experience as a customer service representative preferred.
•Call center experience a plus.
•Knowledge of automotive parts preferred.
•Intermediate knowledge of MS Office and other desktop applications.
•High school diploma or equivalent.
•Great attitude with high-energy personality.
•Excellent customer service skills.
•Professional appearance and work ethic.
•Ability to work well in a process driven environment.
•Outstanding communication skills in both verbal and written.
•Ability to work with minimum supervision.
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.